Privacy Policy

Welcome to Webtoon ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the platform. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

We collect information that you provide directly to us, information we obtain automatically when you use our platform, and information from third-party sources. Personal Information You Provide: • Account Information: Name, email address, phone number, date of birth, and password when you register • Profile Information: Profile picture, bio, location, and preferences • Payment Information: Mobile money number or credit/debit card details for premium subscriptions • Communications: Messages, comments, and other content you share on the platform • Support Requests: Information you provide when contacting customer support Information Collected Automatically: • Device Information: Device type, operating system, unique device identifiers, and mobile network information • Log Information: Access times, pages viewed, IP address, and the page you visited before navigating to our platform • Location Information: General location based on IP address • Usage Information: Reading history, favorites, bookmarks, and interaction with content • Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities

We use the information we collect for various purposes, including: • Providing Services: To create and manage your account, process transactions, and deliver the services you request • Personalization: To personalize your experience with content recommendations based on your reading preferences and history • Communication: To send you updates, newsletters, marketing materials, and respond to your inquiries • Improvement: To analyze usage patterns and improve our platform, content, and services • Safety and Security: To detect, prevent, and address technical issues, fraud, and security threats • Legal Compliance: To comply with applicable laws, regulations, and legal processes • Research and Analytics: To conduct research and analysis to better understand our users and improve our services

We may share your information in the following circumstances: With Service Providers: We share information with third-party vendors who provide services such as payment processing, data analysis, email delivery, hosting services, and customer service. With Creators: If you interact with creator content (comments, likes, follows), creators may see your public profile information. For Legal Reasons: We may disclose your information if required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others. Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred. With Your Consent: We may share your information with third parties when you give us explicit consent to do so. We do not sell your personal information to third parties for their marketing purposes.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. • Account Information: Retained while your account is active and for a reasonable period afterward for legal and business purposes • Transaction Records: Retained for 7 years for tax and accounting purposes • Usage Data: Generally retained for 2 years for analytics purposes • Communications: Retained for as long as necessary to provide support and resolve disputes When we no longer need your personal information, we will securely delete or anonymize it. If this is not possible, we will securely store your information and isolate it from further processing until deletion is possible.

Depending on your location, you may have certain rights regarding your personal information: • Access: You can request a copy of the personal information we hold about you • Correction: You can request that we correct inaccurate or incomplete information • Deletion: You can request that we delete your personal information, subject to certain exceptions • Data Portability: You can request a copy of your data in a structured, machine-readable format • Opt-Out: You can opt out of receiving marketing communications at any time • Withdrawal of Consent: Where we rely on consent, you can withdraw it at any time To exercise these rights, please contact us at privacy@webtoon.example.com or through your account settings. We will respond to your request within 30 days.

We use cookies and similar tracking technologies to collect and store information about your interactions with our platform. Types of Cookies We Use: • Essential Cookies: Necessary for the platform to function properly • Performance Cookies: Help us understand how visitors interact with our platform • Functionality Cookies: Remember your preferences and settings • Advertising Cookies: Used to deliver relevant advertisements Managing Cookies: You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our platform. Most browsers allow you to: • See what cookies you have and delete them individually • Block third-party cookies • Block all cookies from all sites • Clear all cookies when you close your browser

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include: • Encryption of data in transit using SSL/TLS • Encryption of sensitive data at rest • Regular security assessments and penetration testing • Access controls and authentication requirements • Employee training on data protection • Incident response procedures However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children under 13 without verification of parental consent, we will take steps to remove that information from our servers. For users between 13 and 18 years of age, we recommend parental guidance when using our platform, especially for content that may be age-restricted.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. When we transfer your information to other countries, we will protect that information as described in this Privacy Policy and in accordance with applicable law. We use appropriate safeguards for international transfers, including: • Standard contractual clauses approved by relevant authorities • Ensuring recipients are in countries with adequate data protection laws • Obtaining your consent where required

We may update this Privacy Policy from time to time. We will notify you of any changes by: • Posting the new Privacy Policy on this page • Updating the "Last Updated" date at the top • Sending you an email notification for significant changes We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the platform after we make changes is deemed acceptance of those changes.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: Data Protection Officer Webtoon Privacy Team Email: privacy@webtoon.example.com Phone: +256 700 000 000 Address: Plot 1, Kampala Road, Kampala, Uganda For EU/EEA residents, you also have the right to lodge a complaint with your local data protection authority if you believe we have not adequately addressed your concerns.